Client calls are login into CASH (service management software) and dealt with within 4 hours. Support technician remotely connect to your system. when we are managing the network. User ID will be installed in all PC we support and software licenses and update (operating software, accounting software, project management software and more). When the issues can’t be resolve remotely, the issue is escalated to an engineer to attend site within 24h. the issues is monitor by the technician and the client updated on progress over the phone and through emails.

Netvu Observer and Hikvision are the main CCTV system we recommend. They provide a huge number of features. They can easily be tailor to your budget and requirements to suit your business. Alpine IT Solution conduct staff training as we hold great experience in building, installing and managing CCTV system.